Report content or a problem
Report content or a problem
Use the "Report" link next to any review or comment. If you cannot use it, email contact@cineverse.uk with the link to the page.
What to tell us
- The page you are reporting, or the review you mean.
- Why you are reporting it: pick the closest category below.
- Anything we should know to deal with it properly.
Categories
- Spam or advertising
- Illegal content
- Threat, harassment or hate
- Sexual content
- Self-harm
- Personal information shared without consent
- Copyright
- Defamation (a false statement of fact about a person)
- Something else
What happens next
- We confirm receipt straight away, and the report is recorded on the post.
- When three different people report the same review within 24 hours, we hide it from public view until a moderator decides.
- Reports about illegal content or a threat to someone's safety are urgent: use the form and email contact@cineverse.uk, so that we see it at once.
- A moderator decides every reported post. The decision is recorded with a reason, and we aim to decide within 48 hours; if it is still open after 96 hours the case is escalated.
- You can withdraw your own review at any time; if you cannot, email us and we will do it for you.
- You can ask us how a report was handled by emailing contact@cineverse.uk. For defamation and copyright notices we act within the time limits that apply to us.
If you disagree with our decision
See the "second look" paragraph in our moderation policy: /moderation-policy.